Terms of Service

These Terms of Service are a contract between you and Fix Ya Ride, Inc., a Texas corporation ("we", "us"). They apply to the Fix Ya Ride and Mehcha websites and apps (the "Platform").

By creating an account, ticking the agreement box, or using the Platform, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the Platform.

Mechanics and garage owners also agree to the Mechanic Agreement or the Garage Owner Terms, which add to these terms.

We run an online marketplace that connects vehicle owners with independent mechanics and garage owners. We do not perform automotive repairs, and we do not employ the mechanics who do.

Mechanics are independent businesses. They decide how to perform the work, bring their own tools and carry their own insurance. We are not responsible for the quality, timeliness or outcome of their work, except for the commitments we make in these terms.

You must be at least 18 years old and able to form a binding contract. You must give accurate information, keep your password secure, and tell us promptly if you think your account has been misused.

You must verify a phone number before you can book. You are responsible for everything done through your account.

The Platform currently serves Texas only. A booking whose service address is outside the area we serve is declined before you are charged.

The price shown at checkout is the total you pay. It is an all-in price: it includes the mechanic's labor and parts, applicable sales tax, and the platform fee we keep for running the marketplace. The platform fee is part of that total and is not added afterward.

A mechanic may propose a change to the work after inspecting your vehicle. Nothing beyond your booked price is charged until you approve it in the app.

Payments are processed by Stripe. We do not store your full card number.

When you save a card you authorize us to charge it for the booking you make, for change orders you approve, for fees described in these terms, and for a replacement-mechanic charge if your booking is reassigned to another mechanic. You can remove a saved card at any time, which ends that authorization for future charges.

You can cancel at no charge until your mechanic is on the way (prepaid appointments are refunded in full). If you cancel after your mechanic has started driving to you and within 30 minutes of your appointment time, a $15.00 fee applies. It goes to your mechanic for the trip, and the rest is refunded.

If your mechanic is late or cannot make the appointment, you will not be charged a cancellation fee, and you may wait, choose a new time or cancel for a full refund.

Each mechanic warrants their own work. If the work is not performed properly, tell the mechanic first.

If the problem is not fixed, open a dispute within 30 days of completion. We will arrange for the work to be redone or refund you, and we may recover the cost from the mechanic.

Refunds go back to the original payment method. Your bank may take several business days to show them.

Independent mechanics are expected to carry the insurance the Platform requires of them. If your vehicle is damaged during a job, report it through the Platform right away with photos, so the claim can go to the responsible mechanic or their insurer.

Remove valuables from your vehicle. We are not responsible for personal items left inside.

Provide accurate vehicle and location details, a safe and legal place to work, and access to the vehicle at the booked time. You may be asked to confirm the vehicle is in the condition you described.

• Do not harass, threaten or discriminate against a mechanic.
• Do not use the Platform for anything unlawful or fraudulent.
• Do not interfere with the Platform or attempt to access another user's account.

You agree not to arrange or pay for work with a mechanic you met through the Platform outside the Platform to avoid its fees. Bookings made on the Platform are covered by our refund and dispute protections. Work arranged outside it is not.

The Platform is provided "as is" and "as available". To the fullest extent Texas law allows, we disclaim all warranties not expressly stated in these terms.

To the fullest extent Texas law allows, our total liability to you for any claim related to the Platform is limited to the amount you paid for the booking at issue. We are not liable for indirect, incidental or consequential damages. Nothing here limits liability that cannot be limited by law.

Any dispute between you and us will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, instead of in court, except that either of us may bring an individual claim in small claims court.

You and we each waive the right to a jury trial and the right to bring or take part in a class action or representative proceeding.

You may opt out of arbitration within 30 days of first accepting these terms by emailing support@fixyaride.com with your name and the email on your account.

These terms are governed by Texas law, without regard to its conflict-of-law rules. Any claim that may be brought in court must be brought in Denton County, Texas.

We keep location data for 90 days and chat messages for 3 years, after which they are deleted. The Privacy Policy explains what else we collect and how we use it.

Privacy Policy

We send you product updates and offers by email and text only if you opt in, and you can opt out at any time in your settings. Messages about your bookings are always sent.

We may update these terms. When we do, we change the version number and effective date above, and we ask you to review and accept the new version before you keep using the Platform.

Fix Ya Ride, Inc., 5900 E Balcones Dr, STE 100, Austin, TX 78731. Email support@fixyaride.com.